FAQ's

Q: What colors are available?

A: These covers are only available in anodized black aluminum, with white laser etching.

 

Q: How long will it take to receive my cover?

A: These covers are etched once or twice per week depending on availability of the laser, therefore it can take 3-5 days before the cover is etched and will usually ship the day after. Once it is shipped it is typically about a week to arrive but can take longer depending on location/customs/etc.

 

Q: How much is shipping?

A: There are two shipping options within Canada and the USA, FREE shipping, which is NOT trackable. The second option is Expedited which is $10, this includes tracking and should arrive a little sooner. 

 

Q: Do you ship outside Canada/USA?

A: Shipping arrangements can be made elsewhere, please contact me prior to ordering to arrange this.

 

Q: I need a cover ASAP, is there way to get it faster?

A: Yes, in the shipping options there is a "Rush processing/Express Shipping" option, if this is selected, your cover(s) will be produced and shipped the same or day after(depending on time or order) ordering via Xpress Post which should reach any destination in Canada or the USA within 3 days.

 

Q: What types of payment do you accept?

A: Currently PayPal is the only method of payment.

 

Q: Do you accept returns?

A: For custom designs, there are NO RETURNS.  All covers are shipped in cardboard and foam packaging to eliminate damage or deformation. All covers are inspected for imperfections before being shipped, therefore anything that happens after the covers are dropped off at the post office is out of our control..If in the event of damage in shipping or receiving the wrong cover, please contact me ASAP to correct the matter.


 

 

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